Privacy Policy
Your privacy and data protection are fundamental to our educational mission
Japan, 〒102-0093 Tokyo, Chiyoda City, Hirakawachō, 2 Chome−4−2 4F, Japan
+81 3-3262-2313
Our Commitment to Privacy
At LedgerPro Professional Bookkeeping Institute, we are deeply committed to protecting your personal information and respecting your privacy rights. This comprehensive privacy policy explains how we collect, use, store, and protect your personal data in compliance with applicable privacy laws, including Japan's Personal Information Protection Act and the European Union's General Data Protection Regulation (GDPR).
As an educational institution dedicated to professional accounting training, we understand the importance of maintaining confidentiality and trust. This policy applies to all personal information we collect through our website, course enrollment processes, and educational services.
Last updated: September 13, 2025
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Educational Background: Previous qualifications, work experience, career goals
- Course Enrollment Data: Course selections, payment information, learning preferences
- Communication Records: Messages, inquiries, and correspondence with our staff
- Professional Information: Current employment status, industry experience, certification goals
Information Collected Automatically
- Website Usage Data: Pages visited, time spent, navigation patterns, course content accessed
- Technical Information: IP address, browser type, device information, operating system
- Learning Analytics: Course progress, completion rates, assessment scores, study patterns
- Cookies and Tracking: Session data, preferences, authentication tokens (see our Cookie Policy)
Third-Party Information
- Payment Processors: Transaction data, billing information for course payments
- Analytics Services: Website performance data, user behavior insights
- Employment Partners: Job placement information, career advancement updates
How We Use Your Information
Educational Services
- Provide personalized bookkeeping and accounting courses
- Track learning progress and provide customized feedback
- Issue certificates and credentials upon course completion
- Offer career guidance and professional development support
Communication and Support
- Respond to inquiries and provide customer support
- Send course updates, educational materials, and important notifications
- Facilitate communication between students and instructors
- Provide technical support for online learning platforms
Service Improvement
- Analyze learning outcomes to improve course content and delivery
- Conduct educational research to enhance teaching methodologies
- Monitor website performance and user experience
- Develop new courses based on industry demands and student needs
Legal and Administrative
- Comply with educational regulations and accreditation requirements
- Maintain accurate student records and transcripts
- Process payments and manage billing inquiries
- Prevent fraud and ensure platform security
Data Protection Measures
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure cloud storage with industry-standard protocols
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
Access Controls
- Role-based access to personal data
- Regular access reviews and permission updates
- Staff training on data protection protocols
- Secure disposal of obsolete data and equipment
Monitoring & Response
- 24/7 security monitoring systems
- Incident response procedures
- Data breach notification protocols
- Regular backup and recovery testing
Compliance Framework
- Privacy by design implementation
- Data minimization practices
- Purpose limitation principles
- Retention period enforcement
Your Privacy Rights
Right to Access
You have the right to request a copy of all personal information we hold about you, including your learning records, contact details, and account activity.
Right to Rectification
You can request correction of inaccurate or incomplete personal data. We will update your information promptly and notify relevant third parties if necessary.
Right to Erasure
You may request deletion of your personal data, subject to legal retention requirements for educational records and certifications.
Right to Data Portability
You can request your personal data in a structured, machine-readable format for transfer to another educational institution or service provider.
Right to Object
You may object to processing of your personal data for marketing purposes or other legitimate interests, while maintaining access to essential educational services.
Right to Restrict Processing
You can request limitation of how we process your data while disputes about accuracy or lawfulness are being resolved.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided above. We will respond to your request within 30 days and may request verification of your identity to protect your privacy.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Browse our course information and educational resources without creating an account
- Attend public information sessions without providing personal details
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and confirm completion of data deletion within 30 days.
Please note: Some educational records may be retained for legal compliance, certification verification, or accreditation purposes as required by Japanese educational regulations. We will inform you of any data that cannot be deleted and the legal basis for retention.
Data Sharing and Third Parties
Educational Partners
We may share necessary information with accredited certification bodies, examination organizations, and employment partners to facilitate your professional development.
Service Providers
We work with trusted third-party vendors for payment processing, learning management systems, and customer support, all bound by strict confidentiality agreements.
Legal Requirements
We may disclose personal information when required by law, regulatory authorities, or to protect the rights and safety of our students and staff.
Business Transfers
In the event of a merger, acquisition, or sale of assets, student data may be transferred with appropriate notice and continued privacy protection.
Privacy Questions and Concerns
If you have questions about this privacy policy, wish to exercise your rights, or have concerns about your personal data, please contact our Privacy Officer:
Contact us through our website form
+81 3-3262-2313
Japan, 〒102-0093 Tokyo, Chiyoda City, Hirakawachō, 2 Chome−4−2 4F, Japan
We are committed to resolving privacy concerns promptly and transparently. You also have the right to lodge a complaint with the Personal Information Protection Commission of Japan if you believe your privacy rights have been violated.