Terms of Service

Service terms and policies for our professional bookkeeping education

Japan, 〒102-0093 Tokyo, Chiyoda City, Hirakawachō, 2 Chome−4−2 4F, Japan

+81 3-3262-2313

Agreement Scope and Purpose

These Terms of Service govern your use of LedgerPro Professional Bookkeeping Institute's educational services, online learning platform, and related digital resources. By enrolling in our courses, accessing our website, or using our educational materials, you agree to be bound by these terms.

Our mission is to provide comprehensive, professional-grade bookkeeping education that prepares students for successful careers in accounting and financial management. These terms ensure a positive learning environment for all students while protecting our intellectual property and educational resources.

Effective Date: September 13, 2025
Version: 2.1

Service Usage Terms

1. Acceptable Use Policy

You agree to use our educational services responsibly and in accordance with their intended educational purpose:

  • Engage respectfully with instructors, staff, and fellow students
  • Complete coursework honestly and submit original work
  • Respect intellectual property rights of course materials
  • Use learning platforms and resources for educational purposes only
  • Maintain academic integrity throughout your studies

2. Permitted Uses

Our educational services and materials may be used for:

  • Personal skill development and professional advancement
  • Completion of assigned coursework and assessments
  • Participation in group discussions and collaborative projects
  • Access to career development resources and job placement services
  • Networking with alumni and industry professionals

3. Prohibited Activities

The following activities are strictly prohibited:

  • Sharing login credentials or course access with unauthorized individuals
  • Recording, distributing, or reproducing course materials without permission
  • Using our services for commercial purposes without written consent
  • Engaging in academic dishonesty, plagiarism, or cheating
  • Harassment, discrimination, or disruptive behavior toward other users
  • Attempting to breach security measures or access restricted areas

4. Fair Usage Guidelines

To ensure quality service for all students:

  • Instructor support is available during designated office hours
  • Course materials should be downloaded for personal use only
  • Technical support requests should be reasonable and course-related
  • Group study sessions should respect copyright limitations

Account and Access Management

1. Account Creation Requirements

To enroll in our courses, you must:

  • Provide accurate and complete registration information
  • Be at least 18 years of age or have parental consent
  • Maintain current contact information for course communications
  • Agree to receive essential educational communications
  • Meet any prerequisites for specific courses

2. Account Security Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Notifying us immediately of any unauthorized account access
  • Using strong passwords and updating them regularly
  • Logging out of shared or public computers
  • All activities that occur under your account

3. Account Suspension and Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these Terms of Service
  • Academic dishonesty or misconduct
  • Non-payment of course fees
  • Harassment of other students or staff
  • Misuse of educational resources

Before account termination, we will provide written notice and an opportunity to address violations, except in cases of serious misconduct.

4. Multiple Account Policy

Students should maintain only one active account per individual. Multiple accounts may be created for legitimate purposes such as corporate training programs, but must be disclosed during registration.

Service Availability and Modifications

1. Service Uptime and Maintenance

We strive to maintain continuous access to our educational services:

  • Our learning platform aims for 99.5% uptime
  • Scheduled maintenance will be announced 48 hours in advance
  • Emergency maintenance may occur with minimal notice
  • Course deadlines may be extended for significant outages

2. Feature Availability

Educational features and services include:

  • Core course content and instructional materials
  • Interactive exercises and practical applications
  • Assessment tools and progress tracking
  • Instructor support and office hours
  • Career development resources

Some advanced features may require additional software or hardware that students must provide.

3. Geographic Restrictions

Our services are primarily designed for students in Japan, but we welcome international students:

  • Course content reflects Japanese accounting standards and practices
  • Time zones for live sessions are Japan Standard Time
  • Some certification programs may be region-specific
  • International students should verify certification recognition in their country

4. Service Modifications and Updates

We continuously improve our educational services:

  • Course content is updated to reflect current industry practices
  • New features and tools are added regularly
  • Students will be notified of significant changes
  • Legacy course materials remain accessible to enrolled students

Intellectual Property Rights

1. Course Content Ownership

All course materials, including but not limited to:

  • Video lectures and instructional content
  • Written materials, workbooks, and exercises
  • Software tutorials and practice files
  • Assessment questions and rubrics
  • LedgerPro branding and design elements

are the exclusive property of LedgerPro Professional Bookkeeping Institute and are protected by copyright laws.

2. User-Generated Content Rights

Content you create during courses, such as:

  • Assignment submissions and project work
  • Discussion forum posts and comments
  • Peer review feedback and collaboration

remains your intellectual property, but you grant us a license to use such content for educational and promotional purposes.

3. License Grants

Upon course enrollment, we grant you a limited, non-exclusive license to:

  • Access and view course materials for personal educational use
  • Download materials for offline study during your enrollment period
  • Print reasonable quantities of materials for personal reference

This license does not permit redistribution, commercial use, or sharing with non-enrolled individuals.

4. Copyright and Trademark Notices

All materials are marked with appropriate copyright notices. The LedgerPro name, logo, and related marks are registered trademarks. Unauthorized use of our trademarks is strictly prohibited.

Payment Terms and Refund Policy

Payment Requirements

Course fees must be paid in full before accessing course materials, unless enrolled in an approved payment plan. We accept major credit cards and bank transfers in Japanese Yen.

Refund Eligibility

Students may request a full refund within 14 days of enrollment if less than 20% of course content has been accessed. After this period, refunds are considered on a case-by-case basis.

Price Changes

Course prices may change without notice, but enrolled students are protected from increases during their enrollment period.

Service Questions and Support

For questions about our Terms of Service, course policies, or technical support, please contact our Student Services team:

Contact us through our website form

+81 3-3262-2313

Monday-Friday, 9:00-18:00 JST

We strive to respond to all service inquiries within 24 hours during business days and provide comprehensive support throughout your educational journey.